Terms and Conditions
Please read these Terms and Conditions carefully before using our online platform and services offered by Trail & Summit Outfitters.
1. Acceptance of Terms
By accessing or using our site, services, products, guided tours, equipment rentals, or workshops, you agree to be legally bound by these Terms and Conditions. If you do not agree, please do not use our platform or services.
2. Services Overview
Trail & Summit Outfitters provides the following services:
- Retail sales of hiking gear, camping equipment, and outdoor apparel.
- Guided hiking and camping tours.
- Equipment rental services for outdoor activities.
- Travel planning tailored for adventure trips.
- Expert advice and workshops on outdoor skills and safety.
3. Use of Products and Equipment
All products and equipment rented or purchased from us must be used in accordance with provided instructions and local laws. You assume full responsibility for the proper use and maintenance of any equipment rented or purchased.
4. Bookings and Payments
Bookings for tours, rentals, and workshops require full or partial payment in advance as specified during the booking process. Payments are processed securely via our online platform. Trail & Summit Outfitters reserves the right to cancel or refuse bookings where payment is not confirmed.
5. Cancellation and Refunds
Cancellations made at least 14 days prior to a scheduled tour or workshop booking are eligible for a full refund minus any non-refundable fees. Cancellations within 14 days may incur partial or no refunds, depending on the circumstances and vendor commitments.
6. Health and Safety
Participants in guided tours and workshops must disclose any medical conditions or disabilities that may affect their safety or the safety of others. You agree to follow all safety instructions provided by Trail & Summit Outfitters staff or guides at all times.
7. Liability and Indemnity
Use of our products, rentals, services, and participation in tours or workshops is at your own risk. Trail & Summit Outfitters and its employees, agents, and contractors are not liable for any injury, loss, or damage resulting from use, or inability to use, our products or services except to the extent required by law.
You agree to indemnify and hold harmless Trail & Summit Outfitters from any claims resulting from your breach of these Terms or your negligence.
8. Intellectual Property
All content on our site, including text, images, logos, and designs, is the property of Trail & Summit Outfitters or its licensors. You may not use any content without our express written permission.
9. Privacy and Personal Data
Your privacy is important to us. Any personal data collected through our platform will be handled in accordance with our Privacy Policy and applicable laws.
10. Changes to Terms
Trail & Summit Outfitters reserves the right to modify these Terms and Conditions at any time without prior notice. Continued use of the platform after changes indicates acceptance of the updated Terms.
11. Governing Law
These Terms and Conditions are governed by the laws of Victoria, Australia. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts located in Melbourne, Victoria.
12. Contact Information
For any questions or concerns regarding these Terms or our services, please contact us at:
Trail & Summit Outfitters280 Spencer Street
Ground Floor
Melbourne, Victoria 3008
Australia
Phone: (03) 9876 5432